APPLICATION AND USE OF ARTIFICIAL INTELLIGENCE FOR EFFECTIVE LIBRARY SERVICE DELIVERY IN FEDERAL UNIVERSITY LIBRARIES IN NIGERIA

Abstract

Artificial Intelligence (AI) is now being applied with evidence in almost all aspects of disciplines,
in the institutions of learning, health care services, the innovation in economic development as
well as in the University library for efficiency/accurateness and effectiveness. This study focused
on the application and use of artificial intelligence (AI) for effective library services delivery in
University libraries in Nigeria. It was centered on how, and which areas in the University library
that artificial intelligence (AI) is applied. It was found that artificial intelligence have different
component such as the expert system, pattern recognition, natural language processing, as well
robotics, and these different components of AI can be applied in Nigeria Academic libraries. For
example, they could be applied in the area of acquisition of library materials, cataloguing,
classification, indexing etc. Literature surveyed equally revealed that there are many is an example
of artificial intelligence such as robotics, expert system, natural language and so on with
advantages that could revolutionize service delivery in University libraries. Nigerian University
libraries could use artificial intelligence in its operations conveniently. There are also the
challenges that pose some barriers which should be looked into in order to ensure that Artificial
Intelligence efficiency, effectiveness and quality University library service delivery is achieved.