IMPACT OF THE FIFTH INDUSTRIAL REVOLUTION ON LIBRARY SERVICES AT FEDERAL UNIVERSITY OF EDUCATION PANKSHIN: A LIBRARY STAFF PERSPECTIVE
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Abstract
This study explores the impact of the fifth industrial revolution on library services at Federal
University of Education Pankshin. Descriptive research design was adopted for the study, data
were collected through self-constructed questionnaire from 23 library personnel that formed
the population of the study. The study used census sample as the population is manageable.
The Statistical Package for the Social Sciences version 21 was used to analyse the data from
the completed questionnaires. The analysis revealed that: 71% of respondents agreed the fifth
industrial revolution will enhance information retrieval and user services; staff face challenges
related to skill gaps which align with why 90% of the respondents lacked training on usage of
fifth industrial revolution tools. Resistance to change is their major challenge as 70% of library
staff have gotten 10 years and above working experience. The study concludes that while fifth
industrial revolution offers transformative opportunities for library services, its successful
integration requires targeted training and adaptive strategies to address human and
operational challenges.